Bali Local Stays Help Center

Hosts

Understanding Your BaliLocalStays Subscription

What is Xendit?

How to send a manual payment reminder to guest

How bookings work on BaliLocalStays

How to add a manual listing?

Does BaliLocalStays send automatic payment reminders to my guests?

Listings management

What is the minimum and maximum number of photos allowed on a listing?

Can I upload more than one listing photo at a time?

How do I rearrange the photos order in the image gallery?

How do I set the featured image of a listing?

Where do I change the minimum night requirement?

Optional/Additional Fees/Services on BaliLocalStays

Guests

What are the requirements to book on BaliLocalStays?

How to use the favorites list

Can I message a host without making a reservation?

Do I need to sign up with BaliLocalStays to send a booking request to a host?

How can I cancel a reservation as a guest?

How long does it take to get refunded by Xendit?

Account Settings

Photo Guidelines

Link & Video Guidelines

Account Security and Privacy – Best Practices

What is BaliLocalStays

Why BaliLocalStays

Listing & Platform Guidelines

Account Settings

How do I create an account on BaliLocalStays?

How do I sign out of my account?

How do I edit my phone number?

How do I change my login email?

How do I add or change my profile picture

How do I change or reset my account password?

Terms & Policies

We connect travelers with local Balinese hosts, offering commission-free listings for owners and guests.